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October 19 @ 1:00pm ET Virtual

A registration department’s role in data quality

Speakers: Connie Fleese, BHA, CHIM & Melissa Peck, BComm, MHS & Lee-Ann Carr, CHIM & Mieke De Roover, BA, BEd, CHIM & Jennifer Warrington, MHSc, CHIM, CHE

Patient registration is often the first point of contact for people entering the health care system. The registration department plays a vital role in ensuring high-quality data to support decision-making and helping Canadians receive the best care possible. This includes keeping privacy and patient safety at the forefront of our work. Listen as these subject matter experts lean into some of the challenges, solutions, and downstream impacts associated with the collection and use of the data. 


Connie Fleese, BHA, CHIM

Director, Clinical Information Services
Halton Healthcare

Melissa Peck, BComm, MHS

Senior Manager, Patient Registration and Admitting
Mount Sinai Hospital

Lee-Ann Carr, CHIM

Specialist, Health Information Management, Program Standards and Development
Saskatchewan Health Authority

Mieke De Roover, BA, BEd, CHIM

Manager, Clinical Records
North Bay Regional Health Centre


Jennifer Warrington, MHSc, CHIM, CHE

Community facilitator
Canadian Health Information Management Association
Canadian College of Health Information Management